About HVAC Garfield: Heating and Cooling Help in Garfield You Can Plan Around
We tell you when we'll arrive and call you if that changes. We repair, install and maintain furnaces, air conditioners and heat pumps for homeowners in and around Garfield, and we offer 24/7 emergency HVAC repair when your home can't wait.
How we run a service call
Most people who call us have already rearranged part of their day. They took a morning off work or asked a neighbor to be around to let us in. So we start by being straight about time. When you call, we give you an arrival window we expect to keep, and a rough idea of how long the visit will take once we hear what your system is doing.
Plans do change. A repair before yours runs long, or a part has to come from a supplier instead of off the truck. When that happens, we call you before your window passes, not after it. You hear what changed, the new time, and whether anything on your end needs to shift too.
Once we're at your home, we track down the cause and explain it in plain words. Nothing gets started until you have a written quote in hand. Approve the repair and the diagnostic fee is credited toward it, so you aren't paying once to find the problem and again to fix it. For a new furnace, air conditioner or heat pump, we price the job at no charge, so you can compare your options without paying just to learn what they are.
What you can count on from us
Arrival windows we can keep
We'd rather give you a window we can actually meet than a promise that falls apart by lunch. If we're running behind, you get a phone call with an updated time.
No penalty for bad timing
There are no emergency or after-hours fees. A furnace that quits in the middle of a January night costs the same to fix as one that quits at noon.
Credentials you can ask about
Our company holds its license and bond in Washington. A $1M general liability insurance policy also stands behind the work we do at your home. Ask about either when you call and you'll get a plain answer.
A year of labor coverage on repairs
All of our repairs come with a 1-year labor warranty. We go over it with you before we pack up, so you know what to do if something we fixed needs another look.
The area we cover
Our trucks head out from Garfield to homes in Colfax, Pullman, Moscow, Cheney and Clarkston, plus the farms and back roads in between. We count the drive into every arrival window, so a house a few miles out of town gets the same honest time estimate as one down the street.
Cold winters and hot, dry summers keep both halves of your system busy. That's why many neighbors sign up for one of our maintenance plans. They start at $14.99 a month and include seasonal tune-ups, lower prices on repairs and an earlier spot on our schedule. Thinking about a heat pump? We'll walk you through claiming Avista rebates and federal tax credits on heat pumps.
- Garfield
- Colfax
- Pullman
- Moscow
- Cheney
- Clarkston
Tell us what your system is doing
Reach us any hour for 24/7 emergency HVAC repair, or call when it suits you for a free quote on a new system. Either way, you'll hear when we can be there and get a call if anything changes.